General Medicine FAQs

Teladoc is a network of licensed physicians who diagnose routine, non-emergency medical problems via the telephone. Teladoc consulting physicians recommend treatment and prescribe medication (when appropriate) by telephone and video 24 hours a day, 365 days a year to patients.

Teladoc provides services to patients of all ages. Teladoc and the Physician determine the best age ranges for the Doctor to treat based upon the physician’s comfort level and the physician’s current practice age population.

Teladoc offers services to both large and small corporations, unions, third party administrators, Insurance Companies, and the retail market.

No. Each physician accepted to join the Teladoc network is hired as a contract employee through Teladoc Health Medical Group, Inc. All contract employees receive a 1099 annually.

Teladoc asks physicians to provide a minimum of 20 hours of availability per month. You will work with our scheduling team to develop a schedule that works for you.

No. If follow-up care is required, the physician will recommend the patient see a primary care physician or visit an urgent care setting.

Yes. Teladoc offers coverage up to $1 million per incident and is capped at a total of $3 million. This insurance is provided free of charge.

Yes. Teladoc requires each patient complete a medical history disclosure prior to consult.

The average consults takes between 8-10 minutes to complete. The member requests his/her preference for a phone or video call.

Yes. You will use our embedded e-script service for prescriptions, but we do not allow the prescription of any controlled substances on the platform. We have nursing, associate provider, and pharmacy teams to support prescription requests.

FAQs