Mental Health FAQ

Teladoc Health’s Mental Health service is a comprehensive solution offering members access to diagnosis, talk therapy and prescription/medication management. Our program includes clinical intake assessment with continuous monitoring measurements, along with a robust provider network consisting of board-certified psychiatrists, licensed psychologists, licensed clinical social workers, licensed professional counselors, licensed mental health counselors and licensed marriage and family therapists.

We are looking for experienced psychiatrists, psychologists, therapists and social workers who are eager to help more people get care in their moments of need.
Psychiatrists must be board certified by ABMS or AOA, hold an active state license and DEA, have no more than one open malpractice claim, and have no open licensing board complaints or probated or restricted licensure. Mental Health Therapists must hold an active state license, be able to work independently without supervision under their licensure, have no more than one open malpractice claim, and have no open licensing board complaints or restricted licensure.

Teladoc Health members visit the Teladoc Health member website, select a provider from our network and schedule an appointment. Only Teladoc Health members can select you through the Teladoc Health member website. Members have access to ongoing appointments with providers, and appointments are offered by phone or video.

Teladoc Health mental health care providers see adults and adolescents (ages 13-17). Providers elect the age group(s) they want to work with.

The Mental Health service is by appointment and provided 7 days a week from 7 a.m. to 9 p.m.

Yes. We ask that Mental Health care providers offer a minimum of 20 hours of availability per month for appointments. What your schedule looks like though is up to you. You can supplement your current practice or potentially build a complete telemedicine practice, dependent on your state licenses.

Yes. You will use our embedded e-script service for prescriptions, but we do not allow the prescription of any controlled substances on the platform. We have nursing, associate provider, and pharmacy teams to support prescription requests.

That’s the best part! No billing paperwork whatsoever. Once you complete your session notes and click complete, you will be paid on the next payment cycle (twice a month).

  • Depression Disorders
  • Attention-Deficit Disorders
  • Anxiety Disorders and Phobias
  • Adjustment Disorders
  • Trauma & PTSD
  • Obsessive Compulsive and Related Disorders

FAQs